The Design of Everyday ThingsDownloadable Audiobook - 2011
Donald A. Norman provides a fascinating introduction to smart design, the new competitive frontier in business, and reveals how and why some products satisfy customers while others frustrate them.
Publisher: [United States] : Tantor Media, Inc. : Made available through hoopla, 2011.
Branch Call Number: eAudiobook hoopla
Characteristics: 1 online resource (1 audio file (8hr., 30 min.)) : digital.